Real person lifts phone at bank helpdesk

Miracles do happen and who better than Vijay Sawant from Mumbai to tell you so. On Friday morning Vijay experienced a marvel when he called at ICICI bank to cancel to his credit card. The phone was answered by a real person instead of automatic voice response system (AVRS). “It looked like a normal day. I woke up at ten. Got ready and was planning to go at Rakesh’s house for video games. Just thought to dial the ICICI helpdesk number.” Vijay said.

In fact, to all his previous eleven calls to ICICI were answered by AVRS. According to Vijay, AVRS kept hanging him whenever he reached near the credit card cancellation menu. Vijay excitedly added, “So this was my twelfth call and heard ‘hello’ from other side. Initially I thought it is the AVRS, but the voice said ‘who is it’, and that’s when I realized it was a real person, a lady on other side”. Apparently, no one believed Vijay when he narrated the incidence to his friends including Rakesh.

This reporter tracked down the person who had talked to Vijay that day. Pinky (name changed) has been working with ICICI call center for past 9 months. “The AVRS was down and we were all chatting and sipping coffee. The phones were continuously ringing everywhere but as per protocol customers can’t talk to us directly without being bombarded with useless 10 minute AVRS messages. Then Rekha, the big show-off was telling us about her new handbag. I don’t know what happened next. There I lifted the nearest phone”. She also confirmed that the customer (Vijay) could not believe it was a real human on phone. “Glad that I made his day. Unfortunately I couldn’t help him with card cancellation. The systems were down” She concluded with a blush.

Mayawati Plans New Statues

Lucknow: Just after a few days when her political rival Mulayam Singh threaten to bulldoze her statues, Chief Minister Mayawati has come back with vengeance. The UP Minister of Infrastructure Development has declared a plan to build 10 more of Mayawati statues in and around Lucknow.

However, it lookes like the threat to bulldoze has been taken quite seriously. According to the plan, all statues will be made with Titanium, one of the strongest materials known to man. The plan further explains that the statue base will be buried 20 meters underground to make it enormously tough to uproot the structure.

The entire project will cost about 1000 Cr to UP Government coffers. One of the senior BSP officials said that the money is no matter since the benefits outweigh. “Imagine that everywhere you go in this beautiful city you see figurine of our great leader, wouldn’t it be such awe inspiring sight to the people of UP”, he said. He also applauded CM’s efforts to curtail cost by promising to reduce her weight by 5KG, thus requiring less Titanium proportionately.

Kapil Sibal faces ire

New Delhi : Class 4 employees associated with various examination boards across country expressed their anger in front of HRD Minister Kapil Sibal’s Delhi resident today. The protest was staged against proposed making the class X board exam optional in CBSE-affiliated schools, if possible from next year itself.

The crowd comprising of peons, drivers and cleaners are concerned that in important source of income through leaking questions papers is about to go away with dismissal of examination.

One of the protesters, Mr. Ram Prasad who worked with Delhi University said that Xth standard examinations are like harvest times. “We spend entire year preparing for exam season. Not only we liaison with printing press and paper setters but also train ourselves in skills like opening and closing of sealed packets after snatching questions paper out”, he said.

Mr. Prasad added that some of his experienced colleagues have taken up higher responsibilities like leaking the Law and Medical collages exam papers. “This proposal is like a bad dream. It is not only the matter of money but of our career growth too”, he said.

The protesters also met and voiced their concerns to Mr. Sibal. He promised them to look into the issue.